Privacy Policy
Welsendevs and its subsidiaries (collectively, “Welsendevs,” “we,” “us,” or “our”) are dedicated to safeguarding your information. This Privacy Policy (“Policy”) outlines how we collect, use, secure, and share your personal information when you interact with ourWebsites, use our Services, visit our branded social media pages, receive communications from us, register for or attend our events or webinars, or inquire about our products. We may update this Policy periodically.
The date of the most recentchanges will always be indicated, and the latest version of our Policy will be availablefor your review.This Policy may be revised periodically. We will inform you of any significant changes byposting the updated Policy on our Websites. It is advisable to review this Policyregularly for any updates. We may also provide "just-in-time" disclosures or additionalinformation regarding our data collection, usage, and sharing practices for specificservices.
These notices may supplement or clarify Welsendevs' privacy practices oroffer you additional choices about how Welsendevs handles your personal information.We do not sell, rent or share your personal information except as outlined in this Policy. If you are uncomfortable with any part of this Policy, you should discontinue using our website's and Services.
Contents
• Scope of Policy
• Information You Provide
• Information Automatically Collected
• Information Collected From Other Sources
• Purpose of Processing Your Information
• Legal Grounds for Processing Your Information
• Reasons for Sharing Your Information
• Security and Confidentiality Measures
• Information Retention
• Your Privacy Rights and Choices
• Children's Information
• Google Data Usage Disclosure
• How to Contact Us
1. Scope of Policy
Welsendevs is dedicated to safeguarding the privacy of individuals who engage with us.This Policy details how we collect, use, and share personal information when acting asa “data controller.” It applies to personal information collected from:
• Visitors to our websites, including www.welsendevs.ai and other sites operatedby Welsendevs that link to this Policy (collectively, “Websites”) (“WebsiteVisitors”);
• Individuals who subscribe to any of our plans through the Websites (“Users”) viaa Subscription Account;
• Participants who attend or register for events organized or co-organized by us(“Attendees”).In this Policy, “Websites” refers to
www.welsendevs.co and other sites operated by Welsendevs that link to this Policy. “Services” refers to any plans available on the websites. “Subscriber” denotes an individual or entity that has entered into an agreement with any welsendevs entity regarding access and use of our Services(“Services Agreement”), including representatives of the subscribing company.“Account” refers to a Welsendevs account or instance created by or on behalf of aSubscriber within the Services. “Users” are individuals authorized to use our Servicesthrough a Subscriber’s Account.When providing our Services, we may process certain personal information on behalf ofour Subscribers as a “data processor.” In these cases, Subscribers act as datacontrollers and are responsible for establishing privacy policies and ensuringcompliance with applicable laws, regulations, agreements, or other obligationsconcerning the processing of personal information of individuals using the Subscriber’sinstance of our Services. If you use a Subscriber’s instance of our Services, theprocessing of your personal information is subject to the Subscriber’s privacypractices, and you should contact the Subscriber for assistance with any requests orquestions regarding your personal information.
2. Personal Information You Provide
In this Policy, "personal information" refers to information related to an identified or identifiable individual. An identifiable person is someone who can be identified, directly or indirectly, by an identification number or by factors specific to their physical, physiological, mental, economic, cultural, or social identity.
Account and Registration Information: If you are a Subscriber, we need to process certain personal information about you, such as your first and last name, IP address,email address, phone number, and, if applicable, credit card information (collectively“Account Information”), as well as the name or alias for each of your Users, to provide our Services. We may request verification documents, such as a government-issued IDor photo, and authenticate it against third-party databases or request a credit report. Byvoluntarily providing us with this information, you confirm that you own the personalinformation or are authorized to provide it to us. If you, as a Subscriber, provideinformation related to a User, you confirm that the User has not objected to suchprocessing. We use a third-party intermediary to manage credit card processing.
User Information: We automatically collect certain information from Users throughcookies and other tracking technologies when they use a Subscriber’s Account, subjectto applicable consent requirements. We use this information to enhance our services.For all information that Users voluntarily provide while using a Subscriber’s Account,the Subscriber acts as the data controller, and we serve as the data processor.
3 Personal Information Automatically Collected
Cookies and Other Tracking Technologies: We, along with our authorized sub processors, use cookies and various tracking technologies for multiple purposes.These technologies may gather personal information, device details, network information, and other data about your interactions with our Websites. Persistent cookies are used to store your registration ID and login password for future access and to monitor compliance with our marketplace policies. Session cookies, which are deleted when you log off and close your browser, help us enable website features, analyze user interactions, and track aggregate usage and traffic patterns. You can modify your browser settings to block cookies or prompt you before accepting them, but doing so may limit your access to certain features of our Websites.
Logs: We collect and store certain information in log files when you use our Websites and Services, similar to most internet-based services. This includes IP addresses, browser types, internet service providers, referring/exit URLs, operating systems, timestamps, search queries, language preferences, device identification numbers, mobile carriers, and system configurations. Occasionally, we may link personal information with other data from our log files to enhance our Websites and Services.This combined information will be handled according to this Policy. We may also utilize third-party services like Google Analytics to monitor and analyze this data to improve functionality and detect suspicious activities. These third parties have their own privacy policies regarding their use of the information they collect.
Session Replay Scripts: Our Services may use session replay scripts from third-party analytics providers to better understand user needs and optimize user experience.These tools can record session activities such as clicks, mouse movements, scrolling, form entries, and other metadata including IP addresses or device types. These features help with website debugging and customer support.
Do Not Track: Some browsers offer a “Do Not Track” (DNT) feature. Since we do not track users across different websites for targeted advertising, we do not respond to DNT signals. Third parties cannot collect personally identifiable information from ourWebsites unless you provide it directly.
We Never Request Unsolicited Personal Information: To protect against phishing, we do not request sensitive information such as credit card details, account IDs, login passwords, or national identification numbers through insecure or unsolicited communications. If you receive such requests purportedly from us, please report them immediately.
We Never Collect Protected Health Information: We are not a HIPAA BusinessAssociate and are not HIPAA-compliant. Therefore, we should not be used to store protected health information (PHI). Uploading or storing PHI on our platform violatesour Terms of Use.
4 Information We Obtain from Other Sources
Information from Third-Party Services: We might also gather personal informationfrom third-party sources and combine it with the data we collect through our Websites.For example, if you log into our Services via a third-party social media or authenticationservice, we may receive information from that service. Access to this information isgoverned by the authorization processes established by the third-party service. Byusing such a service, you consent to our processing of the personal information madeavailable by the third party and to our use and disclosure of it in line with this Policy. Thehandling of your personal information is also subject to the third party’s privacy policy,so we recommend reviewing your privacy settings on those services to understand thedata shared with us.
Social Media Widgets: Our Websites may feature social media tools such as theFacebook “Like” button or interactive widgets like the “Share This” button. These toolsmight collect details such as your IP address and the pages you visit on our Websites,and they may set cookies to function correctly. These features can be either hosted bythird parties or directly on our Websites. Your interactions with these features aregoverned by the privacy policies of the third-party companies providing them.
5. Purposes for Using Your Personal Information
We process your personal data for several reasons, including:
• Service Delivery and Improvement: To provide, manage, and enhance the functionality of our Websites and Services.
• Access and Usability: To facilitate your access to and use of our Services.• Transaction Management: To handle and complete transactions, including sending invoices and related information.
• Communication: To respond to your inquiries, provide support, and deliver necessary updates, security alerts, and administrative notices.
• Marketing and Promotions: To send you information about our products, services, promotions, events, and updates from us and our partners.
• Usage Analysis: To track and analyse how our Websites and Services are used for marketing, advertising, and improvement purposes.
• Security and Compliance: To safeguard against unauthorized access and other illegal activities, and to ensure compliance with legal obligations, including data protection laws.
• Personalization: To tailor the content and features of our Websites and Services
to better meet your preferences and needs
Legal Grounds for Processing Personal Information
For individuals residing in the European Economic Area, the United Kingdom,Switzerland, Japan, or Brazil, the legal basis for processing your personal information varies according to the applicable laws, the nature of the information collected, and the context of its collection and use. Typically, we process your personal information under the following legal grounds:
• Contractual Necessity: We process your personal data as necessary to fulfil our contractual obligations to you or to take steps requested by you before entering into a contract. This includes providing and managing our Services, handling transactions, and delivering customer support.
• Legitimate Interests: We process your personal data based on our legitimate interests or those of third parties, provided that these interests are not overridden by your data protection rights or freedoms. This includes activitiessuch as improving and maintaining our Services, personalizing your experience, promoting our Services, analyzing usage trends, and preventing fraud or illegal activities.
• Legal Compliance: We process your personal information to comply with legal obligations, such as responding to legal processes or government requests.• Consent: In some cases, we may process your personal information based on your explicit consent for specific purposes. You have the right to withdraw your consent at any time.
7. Reasons for Sharing Your Personal Information
At Welsendevs, we ensure that access to your personal information is limited to those who need it for their roles and responsibilities. We also share your data with third parties when there is a valid reason to do so. Here are the circumstances under which we may disclose your personal information:
Third-Party Service Providers: We may share your data with external service providers who assist us with tasks such as website hosting, application development, backup, storage, payment processing, and analytics. These service providers are authorized to use your data solely for the purposes of delivering their services to us and are not permitted to use it for their own marketing or other unrelated purposes.
Legal Compliance and Law Enforcement: We may disclose your personal information to comply with legal obligations or respond to lawful requests from public authorities. This includes responding to subpoenas, court orders, or other legal processes, or defending our legal rights.
We may also share your information if it is necessary to investigate or address illegal activities, suspected fraud, threats to personal safety, or violations ofour Service Agreement or Website Terms of Use, available athttps://www.welsendevs.com/terms-of-use.Testimonials: Occasionally, we may publish testimonials on our Websites that include personal details. We obtain your consent before posting any testimonial. If you wish to update or remove your testimonial, please contact us at info@welsendevs.co.
Business Transfers: In the event of a merger, sale of assets, financing, acquisition, dissolution, or other corporate restructuring, we may transfer your information as part of such transactions.
Any new entity will be informed of our privacy practices and required to adhere to this Privacy Policy.Interactive Areas: Our Websites may feature interactive elements such as feed back forms, comment sections, and forums. Please be aware that information you share in these areas can be viewed and used by others. If you want to remove your personal information from these areas, contact us at info@welsendevs.co. We will inform you if removal is not possible.Internal Sharing:
We may share your personal information with other entities within Welsendevs as necessary.With Your Consent: We may also disclose your personal information to third parties not mentioned above if you have given us explicit consent to do so.
8. Security and Confidentiality
At Welsendevs, we prioritize the protection of your personal information by adhering to industry-standard security measures, both during data transmission and once it is received.
We implement a variety of security practices, such as physical accesscontrols, encryption protocols, internet firewalls, intrusion detection systems, and network monitoring, tailored to the sensitivity of the data and the extent of its processing.
We continuously evaluate what constitutes appropriate security based on potential risks and the nature of the information.Despite our efforts to maintain high security standards, please be aware that no system can guarantee absolute security.
If a breach of your personal information occurs and we are legally obligated to notify you, we will do so through electronic means, written communication, or by phone, as permitted by applicable law.For any questions or concerns regarding the security of your personal information, please reach out to us at info@welsendevs.co.
8. Security and Confidentiality
At Welsendevs, we prioritize the protection of your personal information by adhering to industry-standard security measures, both during data transmission and once it is received.
We implement a variety of security practices, such as physical accesscontrols, encryption protocols, internet firewalls, intrusion detection systems, and network monitoring, tailored to the sensitivity of the data and the extent of its processing.
We continuously evaluate what constitutes appropriate security based on potential risks and the nature of the information.Despite our efforts to maintain high security standards, please be aware that no system can guarantee absolute security.
If a breach of your personal information occurs and we are legally obligated to notify you, we will do so through electronic means, written communication, or by phone, as permitted by applicable law.For any questions or concerns regarding the security of your personal information, please reach out to us at info@welsendevs.co.
9. Data Retention Practices
Welsendevs retains your personal information for as long as necessary to meetlegitimate business objectives or to achieve the purposes specified in this PrivacyPolicy. This retention period may be extended if required by applicable laws for reasonssuch as tax, legal, accounting, or other regulatory compliance.
When there is no longer a valid business reason to keep your personal information, we will either delete it or anonymize it. If deletion or anonymization is not feasible immediately—such as when information is stored in backup systems—we will ensure that your data is securely maintained and restricted from any further use until it can be safely removed.
We implement a variety of security practices, such as physical access controls, encryption protocols, internet firewalls, intrusion detection systems, and network monitoring, tailored to the sensitivity of the data and the extent of its processing.
10. Your Privacy Rights and Options
Marketing Opt-Out: If you prefer not to receive marketing emails from us, you can opt out by clicking the "unsubscribe" link at the bottom of our emails or by contacting us atinfo@welsendevs.com.Updating Your Information: To correct or update any inaccurate or incomplete personal information, please contact us at info@welsendevs.co. Subscribers can modify their Account Information directly by updating their profile or organization record or by reaching out to info@welsendevs.com for further assistance.
Additional Rights in Certain Regions: If you are located in regions such as theEuropean Economic Area, Switzerland, the United Kingdom, Japan, or Brazil, you may have additional privacy rights under local laws. Where such rights are not explicitly provided by law, we retain the discretion to offer them.
Limitations on Rights: Your rights to access or correct personal information are not absolute and may be restricted in the following situations: (a) where denial is mandated by law; (b) if granting access would adversely affect another individual's privacy; (c) to protect our legal rights and property; (d) in cases where requests are deemed frivolous or vexatious.
Right to Consent and Withdrawal: You may choose not to consent to the processing of your personal information, or withdraw consent at any time where it was previously given. This will not affect the legality of processing carried out before the withdrawal.
Access and Portability: You may have the right to access the personal information we hold about you and, in certain situations, to obtain that information in a format that allows you to transfer it to another service provider.
11. Children's Personal Information
Welsendevs does not intentionally collect personal information from individuals under the age of 16. If you are under 16, please refrain from using our Websites or Services and do not submit any personal information. We advise parents and guardians to supervise their children’s online activities and ensure they understand not to share personal information through our Websites or Services without parental consent.
If you believe that we have inadvertently collected personal information from a child under 16, please notify us immediately at info@welsendevs.co. We will make reasonable efforts to remove such information from our records.
If you have any questions or concerns about our privacy policy please contact us at: Email: info@welsendevs.co.
Thank you for visiting Welsendevs.